Frequently Asked Questions
Everything you need to know about bringing luxury home.
How long does shipping typically take?
Orders for in-stock items are typically processed within 2-3 business days. Delivery times vary by location, ranging from 5-10 business days for metro areas to 14 days for regional locations.
What is your return policy for furniture?
We offer a 14-day change of mind return policy. Items must be in their original packaging and unassembled. Please note that return shipping costs are the responsibility of the customer.
Do you offer international shipping?
Currently, Black Mango Interiors ships exclusively within Australia. We are looking into international shipping options for the future, so stay tuned for updates.
Are your products covered by a warranty?
Yes, all our furniture and lighting products come with a 12-month manufacturer's warranty against defects in materials and workmanship to ensure your peace of mind.
Can I request fabric samples before purchasing?
We understand that color is key to your decor. We offer fabric swatches for most of our upholstered collections for a small fee, which is fully refundable upon your next furniture purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and interest-free payment options including Afterpay and Zip Pay.