Returns & Exchanges
At Black Mango Interiors, we want you to love your home. If your new piece isn't quite right, we offer a straightforward returns process within 30 days of delivery to ensure your space remains perfect.
Initiate Your Request
Contact our customer concierge team via email with your order number and the reason for your return to receive a Return Authorization.
Prepare Your Item
Carefully repackage the item in its original, undamaged packaging including all assembly instructions and hardware to ensure it remains protected during transit.
Schedule Collection
Once approved, we will coordinate a courier pickup from your address or provide you with a pre-paid shipping label to drop off at a local hub.
Receive Your Refund
After our warehouse team inspects the returned item, we will process your refund or store credit, minus any applicable shipping costs, within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing